TIMEFRAME Real Estate Media - Terms of Service

Effective Date: April 1, 2025

These Terms of Service ("Terms") govern your use of TimeFrame Pictures, Inc (“Company,” "we," "our," or "us"), a media company providing real estate photography, videography, virtual tours, drone imagery, and related marketing services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, do not use our Services.

1. Services Provided

1.1 The Company provides professional real estate media services, including but not limited to photography, videography, virtual tours, drone imagery, floor plans, and social media marketing materials. 1.2 The Company retains the right to modify, suspend, or discontinue any aspect of the Services at its discretion without notice.

2. Client Responsibilities

2.1 Clients must provide accurate and complete information when booking Services. 2.2 Clients are responsible for ensuring properties are prepared for the scheduled media services (e.g., staging, cleanliness, access to the property). The Company is not responsible for the appearance of the property in delivered media. 2.3 Any delays caused by a Client’s failure to provide access to the property may result in additional fees.

3. Intellectual Property & Licensing

3.1 All media content created by the Company remains the intellectual property of the Company unless otherwise agreed in writing. 3.2 Clients are granted a non-exclusive, non-transferable license to use the media solely for marketing the listed property. 3.3 Media may not be sold, transferred, or used for any purpose beyond the original listing without prior written consent. 3.4 The Company reserves the right to use any created media for promotional, portfolio, or advertising purposes unless otherwise agreed in writing.

4. Fees & Payment

4.1 Payment for Services must be made in full before or upon delivery of final media. 4.2 Late payments may incur additional fees or interest charges. 4.3 The Company reserves the right to withhold final media delivery until full payment is received. 4.4 Cancellations or reschedules within 48 hours of a scheduled shoot may incur a cancellation fee.

5. Rescheduling & Cancellations

5.1 Clients may reschedule a shoot with at least 48 hours' notice without penalty. 5.2 Weather-related cancellations will be rescheduled at no additional charge at the earliest availability. 5.3 If the Client cancels without rescheduling, any fees paid may be non-refundable depending on the circumstances.

6. Liability & Indemnification

6.1 The Company is not responsible for any damages, losses, or claims arising from the use of media provided. 6.2 Clients agree to indemnify and hold the Company harmless from any claims arising from the improper use of the media or any violations of third-party rights. 6.3 In no event shall the Company be liable for any indirect, incidental, special, consequential, or punitive damages.

7. Privacy & Data Protection

7.1 The Company respects your privacy and will not sell or distribute your personal information. 7.2 Any personal data collected will be used solely to provide Services and communicate with Clients.

8. Governing Law & Dispute Resolution

8.1 These Terms shall be governed by the laws of Oregon, USA. 8.2 Any disputes arising out of or related to these Terms shall be resolved through negotiation. If no resolution is reached, disputes shall be settled through binding arbitration in Oregon.

9. Modifications to Terms

9.1 The Company reserves the right to modify these Terms at any time. Updated Terms will be posted on our website and become effective upon posting. 9.2 Continued use of the Services after modifications constitute acceptance of the updated Terms.

By using our Services, you acknowledge that you have read, understood, and agree to these Terms of Service.

For inquiries, please contact:

TimeFrame Pictures, Inc.

804 10th Street, Hood River, OR 97031

info@timeframe.media

503-781-1954